China Merchants Wing Lung Bank comprehensively reviews mainland investors who do not actively invest in accounts with zero balances, do not submit declarations, or face suspension of transactions and account closure

According to the latest risk management and account compliance guidelines from the Hong Kong Monetary Authority and the Securities Regulatory Commission, China Merchants Wing Lung Bank issued an important notice to customers today, stating that it is comprehensively optimizing and reviewing the investment accounts of mainland investors.

After verification, all investment accounts (including financial management, securities and/or paper gold passbook accounts) held by the relevant clients had no asset balance as of May 22, 2026, and no investment transaction records within the past 12 months, and were defined as zero balance accounts without active investment.

In order to maintain the normal operation of the account, the bank requires customers to submit a “Declaration of Inactive Investment Account” as soon as possible. Customers can complete the submission through the automatic personal account pop-up window on the China Merchants Wing Lung Bank mobile app; joint account holders or those who have not registered the mobile app can call the customer service hotline and follow the instructions. Each joint account holder must submit it separately. The main contents of the statement include confirmation that personal data is accurate, that the source of funds is legal, that the account has not been closed or suspended due to suspicious documents, and timely notification of data changes.

Bank Reminder: If the customer fails to complete the submission in a timely manner, new investment transactions (including buying stocks, purchasing wealth management products, etc.) will be suspended in due course; if the submission continues, it is expected that the relevant unactive investment account may be closed from November 2026. Once an account is suspended or closed, no new securities or wealth management product investment transactions will be possible.